Raptor77 Casino Terms & Conditions

1. About these Terms

These Terms & Conditions apply to the Raptor77 Casino website, account services, games, payment facilities, promotions and other features made available through the site. They should be read together with any additional rules, notices, promotional terms, privacy information and responsible gambling material displayed on the website. If a separate term applies to a particular game, promotion or feature, that term may supplement or override these general terms to the extent of any inconsistency.

Raptor77 Casino may update these terms from time to time. Changes may be made to reflect changes in the website, available services, applicable law, security requirements or business practices. The updated version will apply from the date it is published, unless a different effective date is stated. You should review this page regularly. If you do not agree with an updated term, you must stop using the website and any related services.

These terms do not remove or limit any rights you may have under Australian consumer law or other mandatory legal protections that cannot lawfully be excluded. Where a provision is found to be invalid or unenforceable, it will be read down or removed to the minimum extent necessary, while the remaining provisions continue to apply.

Definitions

• "Account" means the registered player account used to access available services.
• "Website" means the Raptor77 Casino website and any related pages, platforms or services made available by Raptor77 Casino.
• "Games" means the casino games and other gaming products displayed on the Website.
• "Player", "you" or "your" means a person who visits, registers with or uses the Website.
• "We", "us" or "our" means Raptor77 Casino in relation to the Website and its services.

2. Eligibility and player accounts

You must be legally entitled to use online gambling services in the place where you are located. You must also meet the minimum age requirement that applies to online gambling in your location. You must not access or use the Website if online gambling is prohibited for you by law, if you are located in a restricted jurisdiction, or if you are subject to a gambling exclusion or self-exclusion arrangement that prevents you from playing.

When registering, you must provide information that is accurate, complete and current. This may include your name, date of birth, residential details, payment information and other information reasonably required for account, security, identity or legal checks. You must update your details if they change. Providing false, misleading, incomplete or outdated information may result in restrictions on your account or the cancellation of transactions where permitted by law.

You may generally hold only one personal account unless we have expressly approved otherwise. An account must be used by the person in whose name it is registered. You must keep your login details confidential, use a secure password and take reasonable steps to prevent other people from accessing your account. You are responsible for activity carried out through your account unless you have promptly notified us of unauthorised access or another security issue.

We may request documents or other information to verify your identity, age, location, payment method or source of funds. Verification may be completed at registration, before certain transactions, during play or at another time. You must provide information that is genuine and readable within the requested timeframe. Until checks are completed, access to some features, deposits, withdrawals or account activity may be limited.

• You must not create an account on behalf of another person.
• You must not sell, transfer, rent or give access to your account.
• You must not use another person's payment method without proper authority.
• You must not allow a person who is underage or self-excluded to use your account.
• You must not use the Website for commercial, unlawful or fraudulent purposes.

3. Games, deposits and withdrawals

The games available on the Website may change. Game rules, paytable information, stake options, qualifying conditions and other game-specific information will be displayed where relevant. You are responsible for reading the rules of a game before placing a bet. A game instruction or specific product term may contain information that is important to the outcome of play.

A bet or game entry is normally treated as accepted when it is recorded by the Website. You should check the details of each transaction before confirming it. Where a technical error, interruption, malfunction or other system issue affects a game or transaction, we may investigate the issue and take reasonable corrective action. This may include voiding or correcting an affected transaction where permitted by applicable law and the relevant game rules.

Deposits must be made using a payment method that you are authorised to use. You must not deposit funds obtained unlawfully or use the Website to move money for another person. Available payment methods, processing requirements, minimums, maximums and any applicable fees may be shown during the transaction process or in supporting information on the Website.

Withdrawals may be subject to account verification, payment checks, applicable game conditions and other reasonable security procedures. We may return funds through an approved method and may ask for further information before processing a withdrawal. Processing times can depend on the payment provider, verification requirements, weekends, public holidays and other factors. Any specific information shown for a payment method will apply to that method.

You are responsible for checking that your account and payment details are correct. If a payment is reversed, rejected, charged back or otherwise disputed without a valid reason, we may place a temporary restriction on the account while the matter is reviewed. Nothing in these terms permits us to retain funds in a way that is not allowed by applicable law.

Balances and errors

You must tell us if you notice an apparent error in your balance, a game result, a transaction or an account statement. If funds are credited to your account by mistake, you must not use or withdraw them. We may correct an obvious error and recover an amount that was incorrectly credited, subject to applicable law. We may also delay a transaction where there is a reasonable need to investigate an error, unusual activity or a security concern.

4. Promotions and acceptable use

Promotions, bonuses, rewards and competitions may be offered from time to time. Each offer is subject to its own promotional terms, including any eligibility criteria, claim process, expiry date, wagering requirements, game restrictions, withdrawal conditions or maximum benefit. You should read the applicable promotional terms before accepting an offer. If you do not meet those terms, the promotional benefit may not be available or may be removed.

Unless a promotion states otherwise, offers are intended for one person, one household and one account. We may limit, refuse or withdraw a promotion where there is a reasonable basis to believe that the offer has been misused, duplicated, manipulated or obtained through inaccurate information. Any action taken will be subject to applicable law and the terms of the relevant offer.

You must use the Website honestly and lawfully. Prohibited conduct includes attempting to manipulate a game, exploiting a technical fault, using automated software or bots, interfering with security, introducing malicious code, engaging in fraud, money laundering or collusion, and using the Website to harass, threaten or harm another person. You must not copy, modify, republish, frame or commercially exploit Website content without permission.

If we reasonably suspect prohibited conduct, we may investigate and take proportionate action. This may include cancelling an affected transaction, restricting a feature, suspending an account or ending access to the Website. We may also make disclosures where required or permitted by law. We will not use these rights to avoid an obligation that cannot lawfully be excluded.

5. Suspension, privacy and legal information

We may suspend, restrict or close an account where this is reasonably necessary for security, identity verification, responsible gambling, legal compliance, payment review, suspected misuse or a breach of these terms. We may also suspend a service for maintenance, technical issues or operational reasons. Where appropriate, we may explain the reason for a restriction, although information may be withheld where disclosure could compromise security, an investigation or a legal obligation.

You may request closure of your account at any time through the available account or support process. If you want a longer break from gambling or believe you may be losing control, use the responsible gambling tools and information available on the Website. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, verification, misuse or legal compliance.

Personal information is handled in accordance with the Raptor77 Casino Privacy Policy. The Privacy Policy explains what information may be collected, why it may be used, how it may be protected and when it may be shared. By using the Website, you acknowledge that personal information may be processed for account administration, security, payments, legal compliance, customer support and responsible gambling purposes, in accordance with that policy and applicable privacy law.

The Website is provided with reasonable care, but uninterrupted availability cannot be guaranteed. Online services may be affected by telecommunications networks, devices, software, payment providers, maintenance, cyber incidents or other events outside reasonable control. You should use suitable security software and ensure that your device and internet connection are reliable.

To the maximum extent permitted by law, we are not responsible for loss caused by your failure to protect account credentials, your use of an unauthorised payment method, inaccurate information supplied by you, interruption outside reasonable control or conduct that breaches these terms. Nothing in these terms excludes liability for matters that cannot legally be excluded, including rights and guarantees that apply under Australian consumer law.

These terms are governed by the laws that apply to the relevant service and your use of the Website. Any dispute should first be raised through the available customer support process so that it can be reviewed fairly. You agree to provide reasonable information needed to investigate a complaint, including relevant transaction details and a clear description of the issue.

Acceptance of these terms

By continuing to use Raptor77 Casino, you confirm that you are eligible to do so, that the information you provide is accurate, and that you will comply with these Terms & Conditions, the Privacy Policy, game rules, promotional terms and responsible gambling requirements. If you do not accept any part of these terms, do not register, deposit or play.